Dear Craig, Shona and the Truestyle team,
We just want to say thanks for the friendly and professional service we received from you all when we decided to put in a pool. From the very first meeting we felt that our ideas and wishes could be worked into the plan, and you really listened to what our hopes for a family orientated pool were. The support from you throughout the project when dealing with council and other contractors was fabulous. You have a high level of knowledge and the quality of your work is second to none. We never felt like we were in the dark about what was happening and we kept to the budget even when there had to be a few changes. The communication from all the team members was professional and up to date. We are so happy with the completed pool , which you managed to complete for us on a very tight deadline, and can’t wait to use it again this summer.
Bronnie and Laurence
We met Craig from Truestyle Improvements a year before we were ready to install a pool, we definitely took our time in making the decision about when we would do the project. Yet throughout this time Craig stayed in contact sending pictures of recently completed work .We never felt pressurized just informed. When we were ready to start Craig came out to the site and gave us advice on location and design. This was important to us ,as several other companies we had approached were not interested in coming out to our rural block. We wanted to get it right. Once the pool works were under way, we were kept informed of what was happening and when. The team around Craig were excellent. They were flexible when one or 2 changes were made and a last minute decision for Craig to do the fence work was quickly accommodated. The overall experience was of a professional team. They did a top quality job , we love our new pool and have already recommended Truestyle Improvements to our friends.
Tony and Angela Hart – Patetonga
Craig and the team at True Style Improvements have converted our outdoor space into a beautiful pool area, and completely exceeded our expectations along the way. The quality, workmanship and final product is just what we wanted to achieve. We know this space will provide our family with many fantastic summer memories.
The installation was completed in an extremely timely manner. Craig’s team were very informative throughout the whole process, keeping us consistently up to date with where things were at.
We highly recommend True Style to anyone looking for a pool solution in the Waikato – in fact we already have!
Ben and Jacqui Gage-Brown
To: Craig and the team at True Style Improvements
Annie and I would like to take this opportunity to thank you all for taking on the construction of our swimming pool in Ngahinapouri.
Right from the start you and your team offered sound advice when it came to discussing the design and layout of our swimming pool. You and your teams willingness to listen and discuss options was incredibly refreshing and as result, we committed our project you.
Once the job started , your team was into it and their overall commitment to a “Quality Job” was evident .
Brilliant to say the least . Nothing seemed too much hassle …
The results simply speak for themselves.
Thanks Guys for an AWESOME job !
It has been a pleasure working with you.
Phil and Annie Bradley-Ingle – Ngahinapouri
Truestyle were recommended to us from someone who had already had Craig complete work for them.
We found that when working with Craig that we were in constant clear communication with him relating to progress and completion dates.
Craig is honest, reliable and is extremely meticulous when it comes to the standard of work he expects from himself and his team.
We were extremely satisfied with the completed project and look forward to working with Craig again in the future.
Campbell – Te Awamutu
Truestyle Improvements was professional from the first phone call till after job completed. A great friendly team of workers. A credit to Craig and Shona.
100% customer satisfaction. Highly recommended.
Janet Proffitt – Te Awamutu
TrueStyle Property Improvement Specialists were recommended to us by our pool installer and have recently completed our outdoor pool area and driveway.
Craig provided excellent advice and the quality of work was superb. We had a vision in our minds and he achieved it perfectly. At all times he and his team were professional, reliable, friendly and punctual.
We have absolutely no hesitation recommending Craig and his team and will certainly utilise their expertise in the future if the occasion arises.
Jackie Cribb – Hamilton
Much appreciated your prompt fixing of our pool outlet. We shall tell people of your service and friendly helpful attitude. Thank you.
Tom Fallon – Te Awamutu
I’ve found Craig and his team from TrueStyle Improvements to be totally honest and reliable. They have done a number of repair and build jobs for me now and I’d have no problem recommending them or getting them back again in the future. It makes things really easy when you know you can trust them as a quality building outfit to get the job done.
Aisha Ross – Te Awamutu
The reasons I started doing business with TrueStyle Improvements are that Craig and his team are reliable, complete jobs quickly and accurately and do good work. The fact that I chose them over other companies is mainly due to the great work they do.
I would not hesitate to recommend TrueStyle Improvements to a friend or colleague and would definitely recommend them based on the quality of their work
Durk De Boer – Te Awamutu
TrueStyle Property Improvement Specialists were recommended to me by another business I was dealing with at the time, and as I needed some work done asap (major water problems with leaky tank), so I decided to give them a call to save time sieving through the yellow pages.
I initially left a message thinking I probably won’t hear back from them at all or it will take weeks for them to get back to me, as is the case with so many businesses these days.
However, my message was answered within 24 hours and once I had explained what I needed, which had to be made to measure, was made and installed within a week.
All three people I spoke to from the company were extremely helpful, friendly and they delivered a very prompt and professional service with excellent communication throughout.
I would highly recommend True Style Improvements and they will be the first company I call in the future should the need arise.
Megan Strawbridge – Te Pahu
I have been a client of Craig McDonald – Now TrueStyle Improvements since 1998, when Craig came with a “cherry picker” to paint the chimney at our home in Ngahinapouri. He has since completed many jobs at my property and also for my business over the years.
His knowledge of the building trade, kiwi ingenuity, can do attitude, no job to big or small has been of a great service. He is totally motivated to go out of his way to help and support to get the job completed in a professional manner. Telephone calls are always answered the same day.
Craig and Shona have instilled the same friendly, professional, willingness to help attitude to his staff.
I would recommend TrueStyle Improvements anytime for any job you need to have done.
Tineke Verkade – Ohaupo